tabjje Frequently Asked Questions

tabjje requires a valid government-issued identity document to complete KYC verification. Accepted documents include your Bangladesh National ID card (NID), a valid passport, or a birth certificate for age verification. You may also be asked to provide proof of your payment method — for example, a screenshot of your bKash or Nagad wallet showing your registered number.

tabjje typically completes account verification within 24 hours of receiving your submitted documents. In most cases it is faster — often within a few hours during business periods. If your verification is taking longer than 24 hours, contact tabjje support at [email protected] and a team member will follow up promptly.

No. tabjje strictly permits one account per player. Registering multiple accounts with the same identity, device, IP address, or payment method is a violation of tabjje Terms and Conditions and may result in permanent closure of all associated accounts and forfeiture of any balances.

Use the password reset option on the tabjje Login page. Enter your registered email address or mobile number and follow the instructions sent to you. If you do not receive the reset message within a few minutes, check your spam folder or contact tabjje support at [email protected] for manual assistance.

To deposit via bKash on tabjje, log in to your account, go to the Deposit section, and select bKash as your payment method. You will be shown the tabjje bKash merchant number and a reference code. Open your bKash app, choose Send Money or Payment, enter the provided number and amount, include the reference code, and confirm. Your tabjje balance is typically credited within 5 minutes.

Nagad deposits on tabjje are processed instantly in most cases, typically reflecting in your account balance within 1 to 5 minutes of completing the transfer. If your deposit has not appeared after 15 minutes, take a screenshot of your Nagad transaction confirmation and contact tabjje support with the transaction ID for quick resolution.

The minimum deposit amount on tabjje is ৳500. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit under standard account conditions, though very large deposits may trigger an additional verification step in line with tabjje's anti-money laundering policy.

The minimum withdrawal amount on tabjje is ৳1,000. Withdrawals can be processed to bKash, Nagad, Rocket, or Upay wallets, as well as to selected Bangladesh bank accounts including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. Your withdrawal destination must be registered in your own name and must match the identity details on your tabjje account.

tabjje processes bKash withdrawals within 1 to 24 hours of the request being approved. In practice, most bKash withdrawals arrive within a few hours. Withdrawals submitted during peak periods or requiring additional verification may take up to 24 hours. Ensure your bKash wallet number matches the one registered on your tabjje account to avoid delays.

tabjje does not charge its own fees on standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their standard transaction charges. tabjje recommends checking your payment provider's current fee schedule. Any applicable third-party fees are displayed before you confirm your transaction where possible.

Yes. tabjje offers betting markets on Bangladesh Premier League (BPL) matches, including match winner, top batsman, total runs, and live in-play betting during active fixtures. BPL coverage at tabjje typically includes all group stage, playoff, and final matches. Odds are updated in real time throughout each match, and the cricket section also covers IPL, T20 World Cup, and international Bangladesh Tigers fixtures.

tabjje offers a wide range of casino games including online slots from providers such as Pragmatic Play, NetEnt, and Microgaming; live dealer games including Live Roulette, Live Baccarat, and Live Blackjack powered by Evolution Gaming and Ezugi; crash games including Aviator by Spribe; and virtual sports. The full catalogue is accessible on desktop and mobile browsers without requiring a separate app download.

Yes. tabjje is fully optimised for mobile browsers on both Android and iOS devices. Bangladesh players can access the complete platform — including all casino games, sports betting, deposits, and withdrawals — directly through their mobile browser without downloading an app. The mobile interface is responsive and designed to work smoothly on common mid-range smartphones used across Dhaka, Chittagong, Sylhet, and other cities.

Yes. All casino games on tabjje use certified Random Number Generator (RNG) technology to ensure that every outcome is statistically independent and unpredictable. Games from established providers such as Pragmatic Play, NetEnt, and Evolution Gaming are independently tested for fairness. tabjje does not manipulate game outcomes and has no ability to alter RNG results delivered by third-party game studios.

RTP varies by slot title. Most slots on tabjje have an RTP between 94% and 97%. For example, popular titles from Pragmatic Play typically advertise an RTP of 96% or above. RTP is a theoretical long-run average — it does not guarantee individual session results. You can usually find the RTP for a specific game in its in-game information or paytable section.

tabjje offers a welcome bonus for newly registered players who make their first deposit. Bonus terms — including the match percentage, maximum bonus amount, and minimum qualifying deposit — are detailed on the tabjje promotions page and may change periodically. Always read the full bonus terms before claiming, as wagering requirements and eligible games apply.

Wagering requirements on tabjje bonuses specify how many times you must bet the bonus amount before any winnings derived from it can be withdrawn. For example, a 30x wagering requirement on a ৳1,000 bonus means you need to place ৳30,000 in eligible bets before withdrawal. Wagering requirements and eligible game contributions are stated in full in the individual bonus terms and conditions.

Log in to your tabjje account and navigate to the Bonuses or Promotions section of your account dashboard. Here you will see a list of any active bonuses, the remaining wagering requirement, the expiry date of the bonus, and the games that contribute towards clearing the wagering. If you have questions about a specific bonus, contact tabjje support.

tabjje rewards regular players through an ongoing loyalty program. As you play and wager on casino games and sports, you accumulate loyalty points that can be exchanged for account credits or used to unlock higher-tier membership benefits. VIP members may receive enhanced withdrawal limits, dedicated account management, and exclusive promotional offers. Contact tabjje support for details on the current loyalty tier structure.

Some tabjje bonuses are valid for sports betting including cricket, while others are restricted to casino games only. Whether a bonus applies to cricket or BPL betting depends on the specific promotion's terms. Check the eligible products section of each bonus before activating it. Sports bonuses at tabjje typically specify a minimum odds requirement per bet — for example, odds of 1.50 or higher — for wagers to count toward wagering requirements.

If you request a withdrawal from tabjje before meeting the wagering requirement on an active bonus, the bonus and any bonus-derived winnings will be forfeited. Your real-money balance will remain available for withdrawal. tabjje strongly recommends reviewing your active bonus status in your account dashboard before submitting a withdrawal request to avoid unintentionally cancelling an in-progress bonus.

tabjje uses SSL (Secure Sockets Layer) encryption on all data transmissions between your device and the platform, protecting your personal and financial information from interception. Account passwords are cryptographically hashed and are never stored or visible in plain text. tabjje also employs fraud detection systems and enforces strict KYC verification to prevent unauthorised account access.

tabjje operates as an online casino and sports betting platform and is accessible to adult players in Bangladesh. tabjje does not make specific claims about regulatory approval from any Bangladesh government body. Players are responsible for understanding and complying with the laws applicable in their location. tabjje recommends that all players ensure they are permitted to access online gambling services under the laws of their jurisdiction before registering.

The minimum age to register and play on tabjje is 18 years. This is a strict, non-negotiable requirement. tabjje collects date-of-birth information during registration and verifies age as part of the KYC process. Any account found to belong to a person under 18 will be closed immediately, deposits returned, and any winnings forfeited.

You can request self-exclusion from tabjje by visiting the Responsible Gaming section in your account settings, or by emailing [email protected] with the subject line "Immediate Exclusion Request". Self-exclusion periods are available for 6 months, 1 year, 3 years, or permanently. Once activated, self-exclusion takes effect immediately and cannot be reversed before the chosen period ends.

Deposit limits can be configured in the Responsible Gaming section of your tabjje account settings. You can set a daily, weekly, or monthly cap on how much you deposit. Limit reductions take effect immediately. Limit increases require a 24-hour cooling period before they take effect — this delay is a deliberate protection measure to give you time to reconsider. The minimum limit you can set is ৳500.

tabjje customer support is available 24 hours a day, 7 days a week. You can reach the team by emailing [email protected]. Please include a clear subject line describing your issue — for example, "Withdrawal Query", "Bonus Question", or "Account Verification" — so your message can be routed to the right team quickly. tabjje aims to respond to all enquiries within a few hours, Bangladesh Standard Time (UTC+6).